LibertyMedSupply.com provides a full range of Medical Equipment, Incontinence Products and Orthopedic Supplies at incredibly low prices. LibertyMedSupply.com is owned and operated by Liberty Home Healthcare Inc. We are in business since 1980 and have developed a reputation for prompt, courteous, professional service.
We are available at 718-484-4000,
our staff is multilingual so communication is never a problem. We work closely with patients and healthcare professionals to ensure the best results.
OUR CONTACT INFORMATION:
Liberty Home Healthcare Inc.
59 Franklin Ave.
Valley Stream, NY 11580
Tel. 718-484-4000 ( Monday - Friday: 10:00 a.m. - 5:30 p.m. EST )
FREQUENTLY ASKED QUESTIONS:
WHAT ARE YOUR HOURS OF OPERATION?
Our website is open for orders 24/7 and the customer service department is open Monday through Friday between the hours of 10:00am and 5:30pm EST.
WHERE IS YOUR COMPANY LOCATED?
Our corporate offices are located in Nassau County, New York, however, we service the entire nation with our mail order delivery service. We come to you, so you do not have to go anywhere!
HOW LONG HAVE YOU BEEN IN BUSINESS?
We have been in business since 1980 and have been striving to deliver outstanding prices as well as great customer service since then.
WILL YOU SHIP OUTSIDE OF CONTINENTAL UNITED STATES?
Yes, we ship orders to Alaska, Hawaii, USVI and Puerto Rico, however, shipping costs will be determined on a case by case basis. For more details please contact our customer service at 718-484-4000 or firstname.lastname@example.org
WHEN WILL MY ORDER ARRIVE?
The arrival date of your order will vary depending on the product and model you select as well as your place of residence. If in stock, most products are delivered to you in just three to four business days.
WHAT IF I DO NOT WANT THE PRODUCT AFTER I GET IT?
No problem, you have up to 30 days to return the products for full refund or exchange. Note: The product must be in the same condition as it was delivered to you.
WHO WOULD PAY THE FREIGHT FOR THE RETURN?
Since we are arranging for the return and are not passing on our restocking fees freight charges would be your responsibility, unless the returned items were shipped to you in error.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
For your convenience we accept American Express, Discover, Master Card, Visa, PayPal, business and personal checks as well as money orders. Please note if paying by check, your order may be delayed 5-7 business days to allow for the funds to clear.
Most United States Federal, State and Local Governments, as well as Educational Institutions can establish Purchase Order Accounts when placing orders with us. Simply call 718-484-4000 for help in setting up your account. Our standard payment terms are Net 30 Days.
DO YOU ACCEPT MEDICARE AND OTHER FORMS OF INSURANCE?
Yes, we can submit a claim for you to Medicare with a copy of your doctor's prescription along with any other necessary documentation. Please call us at 718-484-4000 for more information.
Also, upon your request, we will send you an invoice of your order for you to submit to your insurance company or Medicare for reimbursement.
DO YOU SELL USED MEDICAL EQUIPMENT?
Yes, we have a limited inventory of used medical equipment. Due to a limited and always changing inventory we do not list used equipment on our website, but you can call us with any questions at 718-484-4000.